We stand by our products and will make sure your satisfaction is guaranteed. We ship all our orders within 24 hours and send all packages with USPS. We offer a 30-day return policy for money back or store credit on our products. Returns will be granted for money back or store credit only if the items purchased are not opened or used. If an item is opened or used, we cannot accept a return due to health safety concerns. It is the buyer’s responsibility to pay for return shipping and items will be inspected for use and potential abuse before store credit or refunds will be granted. Should your item arrive broken or defective, please contact us immediately. We thank you for your business and please contact us should you have additional questions on our shipping & return policy.